Sheraton Santiago Hotel & Convention Center

Santiago, Chile Av. Santa María, 1742
8.2 Excellent 1 876 Opinions
Check prices and availability
Best price guarantee.
Check also on:

Av. Santa María, 1742
Santiago, Chile

Airports
Tourist attractions
Information

Featuring a fantastic outdoor pool and a complete fitness centre, Sheraton Santiago Hotel & Convention Center offers 5-star luxury accommodation in the neighourhood of Providencia in Santiago. Free Wi-Fi access is available in public areas.

Rooms at Sheraton Santiago Hotel are all tastefully-decorated and equipped with a flat-screen TV, a private bathroom with free toiletries and a great view of the pool or the Andes Mountain Range. Daily maid service is provided. Internet access is available for an extra fee.

A breakfast buffet, lunch, and dinner are served at the hotel’s award-winning El Cid Restaurant. Additionally, there is also a lobby bar where guests may unwind. Laundry services may be requested for an extra fee.

Sheraton Santiago is conveniently located a 5-minute walk from Pedro de Valdivia Metro Station and near San Cristobal Hill and Pablo Neruda’s House. The hotel is a walking distance from an array of commercial and gastronomical options. Costanera Shopping Centre is a 15-minute walk away.

Arturo Merino Benitez Airport is 12 minutes away by car. Viña del Mar and Valle Nevado Ski Centre can be easily reached from the property. Shuttle services may be requested for an extra fee.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Air conditioning
  • Electric vehicle charging station
Gallery
Sheraton Santiago Hotel & Convention Center
Rooms and availability
Check prices and availability
Best price guarantee.
Check also on:
Maximum persons
Room size
Facilities
Classic Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center
Classic Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center
2 22 m2 1

This double room features a tumble dryer, washing machine and soundproofing.

  • City view
  • Air conditioning
Booking from: $103.00
Classic Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center
Classic Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center
2 22 m2 1

This double room has a minibar, tumble dryer and soundproofing.

  • City view
  • Air conditioning
Booking from: $107.00
Classic Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center
Classic Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center
2 22 m2 1

This double room features a iPod dock, soundproofing and washing machine.

  • Pool view
  • Air conditioning
Classic Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center
Classic Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center Classic Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center
2 22 m2 1

This double room has air conditioning, tumble dryer and sofa.

  • Pool view
  • Air conditioning
Superior Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center
Superior Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 1 King, City view Sheraton Santiago Hotel & Convention Center
3 34 m2 1

This double room features a washing machine, cable TV and air conditioning.

  • City view
  • Air conditioning
Superior Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center
Superior Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 2 Twin/Single Bed(s), City view Sheraton Santiago Hotel & Convention Center
3 34 m2 1

This double room has a sofa, tumble dryer and minibar.

  • City view
  • Air conditioning
Superior Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center
Superior Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 1 King, Pool view Sheraton Santiago Hotel & Convention Center
3 34 m2 1

This double room features a tumble dryer, washing machine and minibar.

  • Pool view
  • Air conditioning
Superior Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center
Superior Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center Superior Room, Guest room, 2 Twin/Single Bed(s), Pool view Sheraton Santiago Hotel & Convention Center
3 34 m2 1

This double room has a minibar, sofa and iPod dock.

  • Pool view
  • Air conditioning
Club Room, Club lounge access, Guest room, King, City view Sheraton Santiago Hotel & Convention Center Club Room, Club lounge access, Guest room, King, City view Sheraton Santiago Hotel & Convention Center
Club Room, Club lounge access, Guest room, King, City view Sheraton Santiago Hotel & Convention Center Club Room, Club lounge access, Guest room, King, City view Sheraton Santiago Hotel & Convention Center
3 45 m2 1

This double room features a minibar, tea/coffee maker and air conditioning.

  • City view
  • Air conditioning
Club Room, Club lounge access, Guest room, Club Room view Sheraton Santiago Hotel & Convention Center Club Room, Club lounge access, Guest room, Club Room view Sheraton Santiago Hotel & Convention Center
Club Room, Club lounge access, Guest room, Club Room view Sheraton Santiago Hotel & Convention Center Club Room, Club lounge access, Guest room, Club Room view Sheraton Santiago Hotel & Convention Center
3 45 m2 1

This double room has a sofa, air conditioning and minibar.

  • Air conditioning
Suite, Club lounge access, 1 Bedroom Executive Suite Sheraton Santiago Hotel & Convention Center Suite, Club lounge access, 1 Bedroom Executive Suite Sheraton Santiago Hotel & Convention Center
Suite, Club lounge access, 1 Bedroom Executive Suite Sheraton Santiago Hotel & Convention Center Suite, Club lounge access, 1 Bedroom Executive Suite Sheraton Santiago Hotel & Convention Center
4 45 m2

This double room features a minibar, soundproofing and bathrobe.

  • City view
  • Air conditioning
Club Suite, Club lounge access, 1 Bedroom Larger Suite, King Sheraton Santiago Hotel & Convention Center Club Suite, Club lounge access, 1 Bedroom Larger Suite, King Sheraton Santiago Hotel & Convention Center
Club Suite, Club lounge access, 1 Bedroom Larger Suite, King Sheraton Santiago Hotel & Convention Center Club Suite, Club lounge access, 1 Bedroom Larger Suite, King Sheraton Santiago Hotel & Convention Center
3 90 m2 1

This double room has a cable TV, bathrobe and seating area.

  • City view
  • Air conditioning
Object reviews
8.2
Sheraton Santiago Hotel & Convention Center
Rating: 8.2/10 - Excellent!
7.9 / 10 Value for money
8.3 / 10 Facilities
9 / 10 Location
8.9 / 10 Staff
8.9 / 10 Cleanliness
8.8 / 10 Comfort
10.00 / 10 - Fantastic!

"Receptividade dos funcionsrios" - Mauricio


10.00 / 10 - Fantastic!

"A área da piscina e o bar do Hall são ótimas áreas de lazer." - Ricardo


10.00 / 10 - Fantastic!

"O hotel é muito bonito, bem localizado. Confortável e com bom preço." - Guilherme_rodrigues1


10.00 / 10 - Fantastic!

"Café da manhã , atendimento de todos funcionários principalmente do bar" - Walter


10.00 / 10 - Fantastic!

"Piscina maravilhosa... ideal para esse período com poucos passeios abertos etc." - Danilo

10.00 / 10 - Fantastic!

"Sehr gute Lage, sehr sauber, sehr nettes und hilfsbereites Personal. Von den Clubräumen im 21. Stock hat man einen wunderbaren Ausblick auf die Stadt und die Berge. Frühstück war reichlich." - Johannes


9.60 / 10 - Fantastic!

"Sehr serviceorientiertes das Personal, reibungslose Kommunikation im Vorfeld. Gerne wieder!" - Anonymous


8.00 / 10 - Very good!

"Zentrale Lage, schöner Aussenbereich" - Anonymous


7.50 / 10 - Very good!

"Gute Lage des Hotels. Freundliche Bedienung. Gute Qualität. Frühstücksbuffet sehr gut." - Christopher

10.00 / 10 - Fantastic!

"Muchas gracias al personal por preocuparse por hasta el más mínimo detalle, incluyeron por su cuenta un pedacito de torta y me cantaron cumpleaños feliz junto a mi pareja " - Francisca


10.00 / 10 - Fantastic!

"Desayuno muy exquisito" - Giancarlo


10.00 / 10 - Fantastic!

"La atención " - Nico


10.00 / 10 - Fantastic!

"La comodidad de la habitación" - Leogarciar


10.00 / 10 - Fantastic!

"La comodidad de sus instalaciones y la calidez de sus empleados al atender" - Ariel

10.00 / 10 - Fantastic!

"Excellent " - Mercedes


10.00 / 10 - Fantastic!

"We had a issue with a tour we booked through the hotel. However, Carlos Tapia, a manager at the hotel fixed everything and then some! Great stay!!!" - Ramon


10.00 / 10 - Fantastic!

"The hotel was very nice and service was great. We really enjoyed the breakfast buffet which was outside in a semi-covered area near the pool. It was a great way to start the day." - Anonymous


9.60 / 10 - Fantastic!

"Very Kindly and service is good & various for us. " - Sangdoo


9.60 / 10 - Fantastic!

"Our flight was at 11 pm and after we checked out , they graciously allowed up to relax in the lounge until it was time to leave for the airport. We were supplied with complimentary bottles of water ..." - Ellen

8.00 / 10 - Very good!

"Het zwembad" - Anonymous

8.00 / 10 - Very good!

"L'hotel en lui même est assez bien placé pas très loin du centre ville , nous avons adoré le personnel je dois dire qu'ils ont fait tout leur possible pour agrémenter notre séjour que ce soit ..." - Alexandre


7.50 / 10 - Very good!

"la qualité de la literie, le confort de la chambre et l'emplacement la qualité du bar et des tappas" - Ultimate


6.00 / 10 - Good!

"Pas grand chose" - Claude

Important information

Grupy

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and costs USD 15 per 24 hours.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Animals

Pets are allowed on request. Charges may be applicable.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 16 years old stay for US$60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Please inform Sheraton Santiago Hotel & Convention Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

The pool is currently open with a limited capacity allowed and prior reservation is required.

Remember that due to the capacity for sanitary measures, you must reserve a schedule for the use of the pool.

Portuguese, Italian, French, Spanish, English Check in: from 15:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Pets allowed
  • On-site parking
  • Private parking
  • Paid WiFi
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • BBQ facilities
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Lockers
  • Invoices
Pool and wellness
  • Fitness centre
  • Solarium
  • Massage
  • Hammam
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Pool/beach towels
  • Pool bar
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Entertainment and family services
  • Babysitting/child services
  • Children''s playground
  • Kids'' outdoor play equipment
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Activities
  • Skiing
  • Hiking
  • Cycling
  • Ski storage
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Live sport events (broadcast)
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas