Puerto Natales, Chile Ruta 9 Puerto Natales
8.6 Excellent 172 Opinions
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Ruta 9 Puerto Natales
Puerto Natales, Chile

Tourist attractions

Located in rural Chilean Patagonia, Remota offers luxurious accommodation and spa facilities including a hot tub and a sauna. There is a large garden and a restaurant.

The heated rooms at Remota feature an artisanal décor and offer views of the garden. They feature spacious seating areas.

The property’s restaurant offers international food prepared with local organic products. Drinks from the bar can be served in the terrace. Guests can enjoy a daily breakfast buffet which includes breads and baked goods made onsite.

The leisure room is set on a separate building and features an infinity pool, a hot tub and a sauna. Massage is available on request. The Hotel is equipped with a reading room, large relaxation area with mountain views, a TV room, and a shop where guests can buy local handcrafts. Several tours are offered, subject to availability.

Puerto Natales Airport is 1.5 km away and Punta Arenas is 240 km from Remota.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Free WiFi
  • Air conditioning
Puerto Natales, Chile Check price and availability
Rooms and availability
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Room type
Twin Room Remota Twin Room Remota
Twin Room Remota Twin Room Remota
3 33 m2 1

This room features a private bathroom.

  • Air conditioning
King Room Remota King Room Remota
King Room Remota King Room Remota
3 33 m2 1

This double room features a soundproofing, view and air conditioning.

  • Air conditioning
Object reviews
Rating: 8.6/10 - Excellent!
8.2 / 10 Value for money
8.9 / 10 Facilities
9 / 10 Location
9.1 / 10 Staff
9.4 / 10 Cleanliness
9.1 / 10 Comfort
10.00 / 10 - Fantastic!

"Beautiful property and interior design" - Ganapathi

10.00 / 10 - Fantastic!

"This is a startlingly unusual and brilliant design by Chilean architect German del Sol. Few of the photos I have seen on Booking etc really do it justice. The chef Jaime Cisterna is a genius who turns..." - Richard

10.00 / 10 - Fantastic!

"Everything was perfect, even coffee " - Darius

10.00 / 10 - Fantastic!

"Unique 5 star hotel. Not your typical US or Euro hotel. Small environmental impact. Crazy good place to stay. Award willing design. " - Bill

10.00 / 10 - Fantastic!

"Award for most unique design. " - Carrie

10.00 / 10 - Fantastic!

"la habitación la atención de su personal" - Roberto

10.00 / 10 - Fantastic!

"Impresionante arquitectura y cómo se funde con el entorno. es una delicia y quienes lo atienden están 100% comprometidos en proveer una experiencia única. La carta de cocteles es una ..." - Pasaporte

10.00 / 10 - Fantastic!

"Es un hotel de estilo ultra moderno , buenos espacios y una vista insuperable " - Eugenio

10.00 / 10 - Fantastic!

"La decoración de la habitación y en general del hotel." - Pamela

10.00 / 10 - Fantastic!

"Su decoración y atención del personal" - Candy

10.00 / 10 - Fantastic!

"Die Lage. Der Blick. Das Frühstück. Der SPA Bereich. Wir waren rundum zufrieden." - Julia

10.00 / 10 - Fantastic!

"Außergewöhnliches Ambiente" - Constance

9.60 / 10 - Fantastic!

"Die Zimmergrösse, die Ausstattung , das Design der Zimmer : natürliche Materialien und trotzdem modern. Gutes Frühstück , auf Wunsch auch mit Kaffeespezialitäten. Das freundliche Personal im ..." - Agnieszka

9.20 / 10 - Excellent!

"Ein außergewöhnliches Hotel im wahrsten Sinne. Sehr empfehlenswert! Vorzügliche Küche, die jeden Rahmen sprengt." - Ronaldo

9.00 / 10 - Excellent!

"Frühstück: Ein frisches Frühstück mit viel Auswahl, gerade für Chile sehr gut! Es brannte fast immer ein Feuer im Frühstücksraum. Zimmer: Es war sehr ruhig, allerdings war im Januar nichts los, so ..." - Stefanie

9.60 / 10 - Fantastic!

"Вид из окна! Общая стилистика отеля, дизайн! Бассейн! Вкусные завтраки! Прекрасный номер, удобные кровати, отличная ванная комната!!! Под окном кролики бегают. " - Julia

9.20 / 10 - Excellent!

"Ótimo atendimento dos funcionários. A arquitetura e decoração do hotel são atrações à parte!" - Mirian

9.00 / 10 - Excellent!

"Excelente café da manhã, muito variado, cama superconfortável, quarto sem qualquer ruído!" - Marcel

9.00 / 10 - Excellent!

"Hotel fantástico, com uma vista deslumbrante do quarto, dos corredores, do restaurante e das áreas de estar. Decoração em harmonia com o local, elegante e confortável. Quarto excelente, bastante amplo..." - Joao

8.30 / 10 - Excellent!

"Vista do quarto muito bonita. Área da piscina e ofurôs ótimas para relaxar, com vista muito bonita. Ótimo hotel para relaxar depois de dias de caminhada em Torres del Paine." - Gabriela

7.50 / 10 - Very good!

"A cama é super confortável e a piscina coberta tem uma temperatura agradável e uma vista bonita. Funcionários simpáticos e prestativos. " - Erika

9.20 / 10 - Excellent!

"Tutto" - Marco

8.80 / 10 - Excellent!

"Struttura molto bella e camere decisamente ampie e confortevoli. Colazione e ristorante molto buoni." - Mattia

8.00 / 10 - Very good!

"Hôtel bien concu et bien placé. Chambres très agréables. Restaurant de bonne qualité mais beaucoup trop long. Personnel très gentil mais peu expérimenté." - Hubert

3.30 / 10 - Rating!

"Nous n’avons pas l’habitude de publier des commentaires négatifs mais là clairement nous allons faire un effort. Après des dizaines d’hôtels à travers le monde, cette expérience est à ce jour la pire ..." - Romain

7.50 / 10 - Very good!

"Het eten, zowel 's avonds als 's morgens perfect in orde." - Johannes

Important information


WiFi is available in public areas and is free of charge.


Free public parking is possible on site (reservation is not needed).


Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Remota is closed from Fri 12 Jun 2020 until Sun 06 Sept 2020
Bar is closed from Fri 01 May 2020 until Sun 06 Sept 2020
Sauna is closed from Fri 01 May 2020 until Sun 06 Sept 2020
Spa/wellness centre is closed from Fri 01 May 2020 until Sun 06 Sept 2020
Hot tub/jacuzzi is closed from Fri 01 May 2020 until Sun 06 Sept 2020
Swimming Pool is closed from Fri 01 May 2020 until Sun 06 Sept 2020
Swimming Pool is closed from Sat 01 May 2021 until Tue 31 Aug 2021
Foreign business travellers who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile.


Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Spanish, English Check in: from 15:00 to 21:00
Check-in and check-out times Check out: from 08:00 to 12:00
  • Parking
  • Free parking
  • On-site parking
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
Business facilities
  • Meeting/banquet facilities
Reception services
  • 24-hour front desk
  • Tour desk
Pool and wellness
  • Sauna
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (seasonal)
  • Swimming Pool
  • Non-smoking rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Fishing
  • Hiking
  • Bike tours
Cleaning services
  • Laundry
  • Ironing service
  • Daily housekeeping
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • Smoke alarms
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Screens or physical barriers placed between staff and guests in appropriate areas